Build the reputation buyers check before they call.
We help you ask every customer for a review, reply to each one thoughtfully and spot problems early. All within platform rules, with no fake or paid reviews.
- Review generationQR codes at counters and on invoices
- Review repliesReplies drafted in your voice
- MonitoringGoogle and Facebook reviews
- Google Business ProfileAccurate hours, photos and services
- Negative feedbackResponse plan agreed with you
- ReportingRating trend by location
What online reputation management means for your business.
Before calling a clinic, hiring a builder or visiting a store, most people read reviews. Your star rating, and how you respond, decides whether they call you or the next listing. Online reputation management is the steady work of earning genuine reviews and handling feedback well.
We make reviews easy for real customers, with QR codes, WhatsApp links and follow-ups after a sale. We ask every customer, not only happy ones, and never use fake or paid reviews. Every review, good or bad, gets a considered reply.
We also monitor Google, Facebook and the review sites that matter in your industry. When a complaint appears, you hear about it, and we help you respond and resolve it. Reviews that break platform rules can be reported, though the platform decides on removal.
What changes. The everyday problems we hear most, and what fixes them.
TodayHappy customers rarely leave reviews, but unhappy ones do.
With AviralSimple review requests reach every customer after each sale or visit.
TodayOld negative reviews sit unanswered at the top.
With AviralEvery review gets a calm, specific reply future buyers can read.
TodayYou find out about complaints weeks after they're posted.
With AviralMonitoring alerts you when new reviews appear on key sites.
TodayBranches have very different ratings and nobody tracks them.
With AviralOne view shows ratings and reviews for every location.
Simple review requests reach every customer after each sale or visit.
- Review generationOn
- Review repliesOn
- MonitoringOn
- Google Business ProfileOn
What's included. Shaped around your process. You only pay for what you need.
Review generation
- QR codes at counters and on invoices
- WhatsApp and SMS review links
- Requests sent to every customer
Review replies
- Replies drafted in your voice
- Escalation for serious complaints
- Replies in English and Hindi
Monitoring
- Google and Facebook reviews
- Review sites in your industry
- Alerts for new negative reviews
Google Business Profile
- Accurate hours, photos and services
- Regular posts and updates
- Questions answered on the profile
Negative feedback
- Response plan agreed with you
- Offline follow-up with the customer
- Reporting reviews that break policies
Reporting
- Rating trend by location
- Review volume and themes
- Common complaints to fix
How a month of reputation work runs. Small, steady steps that add up.
Request
Review links sent to customers after purchases or visits.
Monitor
New reviews across key sites watched and logged.
Respond
Every review answered, serious issues passed to you.
Improve
Profiles updated, common complaints raised with your team.
Report
Ratings, review counts and themes shared each month.
What decides the cost. Every project is priced on its scope, in writing, before work starts.
- Number of locations or branches
- Review volume to monitor and reply to
- Review sites that matter in your industry
- Setup of QR codes, WhatsApp links and automation
- Languages for review replies
Connects to what you already use.
- Google Business Profile
- Google Maps
- Review platforms
- Industry directories
Questions we get asked.
Can you remove negative reviews?
Nobody can remove genuine reviews on demand. Reviews that break platform policies, such as spam or abuse, can be reported. Google or the platform decides whether to remove them.
Do you post fake reviews?
No. Fake or paid reviews break platform rules and can harm your profile. We only help real customers leave honest reviews.
Should we ask only happy customers for reviews?
No. We send requests to every customer, which keeps reviews genuine, and handle unhappy feedback quickly and properly.
Who writes the replies?
We draft replies in your voice. You can approve each one, or let us post standard replies and approve only sensitive ones.
Does this help local SEO?
Yes. A steady flow of genuine reviews, with thoughtful replies, helps how your business shows up in local search.
Related.
Get a free review of your marketing.
Tell us where you market today. We'll look at what's working, what isn't, and what to fix first.
Prefer to talk now? Call +91 83830 08380